Frequently Asked Questions
What are the payment terms for wholesale orders?
To start, we offer Cash on Delivery (COD). As our relationship grows, we can provide net 30 payment terms for added flexibility.
What is the lead time for order fulfillment and delivery?
Orders are fulfilled and shipped within 5 business days from the order date.
Do you offer drop shipping services?
At the moment, we do not offer drop shipping services.
How can I place a wholesale order?
You can place a wholesale order through the following methods:
- Online through our website
- Via email
- Over the phone (for smaller customers)
What is your return and exchange policy for wholesale orders?
We only accept returns and exchanges for damaged products.
Do you offer product samples?
Yes, we offer product samples. Contact us to request your sample today.
How can I become an authorized distributor of Caffrey Products?
You can become an authorized distributor by placing a bulk order with us.
How can I contact your sales team for more information?
You can reach out to our sales team via email or phone for any inquiries or additional information.
